Luxury Sales Associate - Clienteling & Omni-Channel Expert

Coach; Glendale (AZ); On-site; USD 2,066,000 - 2,755,000; Full time

Job summary

Coach is seeking a Sales Associate in a luxury retail environment to deliver elevated shopping experiences, build client relationships, and drive sales. You will engage customers on the shop floor, utilize POS systems, and support daily store operations to meet revenue goals.

The role requires strong English communication, a customer-first mindset, and the ability to adapt to a fast-paced environment with flexible scheduling.

Qualifications

• 1+ years in luxury retail or similar customer-focused sales.
• Strong customer service and communication skills.
• Experience with POS systems and mobile POS tools.
• Fluent in English; ability to build client relationships.

Responsibilities

• Represent Coach and deliver personalized shopping experiences.
• Meet personal and store sales goals and support daily operations.
• Drive sales through cross-selling and tailored recommendations.
• Maintain visual merchandising and stockroom organization.

Skills

Luxury retail experience

Customer service

POS operation

English proficiency

Communication skills

Social media savvy

Tools

POS systems

Mobile POS

iPad / Laptop

Job description

Coach is seeking a Sales Associate in a luxury retail environment to deliver elevated shopping experiences, build client relationships, and drive sales. You will engage customers on the shop floor, utilize POS systems, and support daily store operations to meet revenue goals.

The role requires strong English communication, a customer-first mindset, and the ability to adapt to a fast-paced environment with flexible scheduling.