Luxury Sales Associate: Clienteling & Omni-Channel

Tapestry (Coach/Kate Spade); Gloucester Township (NJ); On-site; USD 32,000 - 42,000; Full time

Job summary

Coach, a global fashion house, is seeking a Sales Associate in New Jersey to deliver elevated, personalized service, meet sales goals, and support daily store operations. This role blends luxury retail with omni-channel selling and team collaboration to drive brand loyalty and revenue.

You will build relationships, use POS and clienteling tools, and participate in brand initiatives while adapting to flexible scheduling including nights, weekends, and peak seasons.

Qualifications

• 1+ years of sales experience in luxury retail or fashion.
• Experience with POS operation and basic tech literacy.
• Ability to read price and release sheets.
• Strong English proficiency; other languages a plus.

Responsibilities

• Represent Coach as a brand ambassador, adhering to style and service standards.
• Build lasting client relationships through styling and product knowledge.
• Drive sales through cross-selling and tailored recommendations.
• Use mobile POS and clienteling tools to capture data and encourage repeat purchases.
• Develop personal sales plans and meet KPIs.

Skills

POS operation

Mobile POS

Walkie-talkie use

Price sheets reading

English proficiency

Luxury retail experience

Job description

Coach, a global fashion house, is seeking a Sales Associate in New Jersey to deliver elevated, personalized service, meet sales goals, and support daily store operations. This role blends luxury retail with omni-channel selling and team collaboration to drive brand loyalty and revenue.

You will build relationships, use POS and clienteling tools, and participate in brand initiatives while adapting to flexible scheduling including nights, weekends, and peak seasons.