Luxury Sales Associate - Clienteling & Omni-Channel

Tapestry (Coach/Kate Spade); Saint Augustine (FL); On-site; USD 24,000 - 38,000; Full time

Job summary

Coach is a global fashion house known for luxury retail excellence. The Sales Associate serves as the front-line ambassador, delivering an elevated, personalized shopping experience, meeting sales goals, and supporting daily store operations.

You will build lasting client relationships through styling, product knowledge, and fashion advice, driving sales via cross-selling and tailored recommendations. Flexible schedule required to meet business needs.

Qualifications

• 1+ years of sales experience; luxury retail preferred.
• Experience with POS operation and mobile devices.
• Strong English proficiency.
• Experience with live-stream shopping or video demos (preferred).

Responsibilities

• Represent Coach as brand ambassador and adhere to the Coach Guide to Style and Service standards.
• Build lasting client relationships through personalized styling, product knowledge, and fashion advice.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize clienteling tools and POS systems; support daily store operations and inventory processes.

Skills

Sales experience

POS operation

Mobile POS

English proficiency

Social media savvy

Clienteling

Tools

iPad

Laptop

Walkie-Talkie

Job description

Coach is a global fashion house known for luxury retail excellence. The Sales Associate serves as the front-line ambassador, delivering an elevated, personalized shopping experience, meeting sales goals, and supporting daily store operations.

You will build lasting client relationships through styling, product knowledge, and fashion advice, driving sales via cross-selling and tailored recommendations. Flexible schedule required to meet business needs.