Luxury Retail Sales Associate: Clienteling & Omnichannel

Tapestry, Inc.; City of White Plains (NY); On-site; USD 21,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Paid parental leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach, the global fashion house founded in New York in 1941, seeks a Sales Associate to deliver an elevated, personalized shopping experience. You will meet personal and store sales goals, support daily operations, and blend luxury retail service with omnichannel selling to strengthen brand loyalty.

As a frontline ambassador, you’ll build client relationships, use mobile POS and clienteling tools, participate in brand initiatives, and contribute to a collaborative, high-energy team committed to

Qualifications

• 1+ years of sales experience in luxury retail preferred.
• Experience with POS operation and basic computer tools.
• Strong English proficiency; reading price sheets is a plus.

Responsibilities

• Represent Coach as a brand ambassador and adhere to style and service standards.
• Build lasting client relationships through styling, product knowledge, and fashion advice.
• Drive sales through cross-selling and personalized recommendations.
• Utilize mobile POS, clienteling tools, and social platforms to drive repeat purchases.
• Develop and execute personal sales plans to meet KPIs.
• Assist teammates and support inventory and daily store operations.
• Maintain a clean, organized sales floor and stockroom; follow policies.

Skills

Sales experience

POS operation

English proficiency

Luxury retail

Social media savvy

Live-stream shopping

Tools

iPad

Mobile POS

Walkie-talkie

Job description

Coach, the global fashion house founded in New York in 1941, seeks a Sales Associate to deliver an elevated, personalized shopping experience. You will meet personal and store sales goals, support daily operations, and blend luxury retail service with omnichannel selling to strengthen brand loyalty.

As a frontline ambassador, you’ll build client relationships, use mobile POS and clienteling tools, participate in brand initiatives, and contribute to a collaborative, high-energy team committed to