Luxury Sales Ambassador & Style Advisor

Tapestry (Coach/Kate Spade); Grand Prairie (TX); On-site; USD 30,000 - 42,000; Full time

Job summary

Coach is seeking a Sales Associate to deliver a personalized shopping experience and meet sales goals. You will use luxury retail standards, clienteling, and omni-channel selling while collaborating with the team to drive brand loyalty.

The role requires strong English, 1+ year of sales experience, POS proficiency, and comfort with live-stream shopping or video demos. Flexibility for a fast-paced environment is essential.

Qualifications

• 1+ years of sales experience; luxury retail preferred.
• Experience with POS operation and basic computer use (iPad/laptop).
• Strong English proficiency for client interactions.
• Luxury retail background, social media savvy; live-stream/demo experience preferred.
• Ability to work in a fast-paced environment.

Responsibilities

• Represent Coach as a brand ambassador; uphold style and service standards.
• Build lasting client relationships through personalized styling and fashion advice.
• Drive sales via cross-selling, upselling, and tailored recommendations.
• Process transactions efficiently and support daily store operations.
• Participate in brand initiatives, training programs, and team collaboration.

Skills

Sales experience

POS operation

English proficiency

Customer service

Retail knowledge

Live-stream shopping

Tools

POS systems

iPad

Mobile POS

Walkie-talkie

Job description

Coach is seeking a Sales Associate to deliver a personalized shopping experience and meet sales goals. You will use luxury retail standards, clienteling, and omni-channel selling while collaborating with the team to drive brand loyalty.

The role requires strong English, 1+ year of sales experience, POS proficiency, and comfort with live-stream shopping or video demos. Flexibility for a fast-paced environment is essential.