Luxury Sales Ambassador - Personal Styling & Clienteling

Ralph Lauren; Castle Rock (CO); On-site; USD 21,000 - 28,000; Full time

Job summary

Ralph Lauren at Castle Rock is seeking a Sales Ambassador to deliver exceptional service and styling guidance to clients within a premium retail environment. You will use product knowledge to craft personalized recommendations and engage with customers to drive loyalty and sales.

Role emphasizes maintaining brand standards, collaborating with the team to meet store goals, and leveraging digital tools for clienteling.

Qualifications

• Customer-focused approach with ability to assess client needs.
• Strong communication and interpersonal skills for cross-functional collaboration.
• Ability to work in a fast-paced luxury retail environment.

Responsibilities

• Deliver exceptional customer service by understanding customer needs and offering personalized styling recommendations.
• Drive personal business growth and clienteling with digital tools.
• Support team in achieving monthly, quarterly, and annual sales plans while upholding brand standards.

Skills

Customer service

Product knowledge

Communication

Team collaboration

Tools

Polo Connect

Job description

Ralph Lauren at Castle Rock is seeking a Sales Ambassador to deliver exceptional service and styling guidance to clients within a premium retail environment. You will use product knowledge to craft personalized recommendations and engage with customers to drive loyalty and sales.

Role emphasizes maintaining brand standards, collaborating with the team to meet store goals, and leveraging digital tools for clienteling.