Luxury Retail Clienteling & Style Advisor

Brobston Group

Chandler (AZ)

On-site

USD 40,000 - 56,000

Full time

5 days ago

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Job summary

Ralph Lauren Corporation is seeking a Sales Ambassador to curate exceptional lifestyle experiences for clients. You will deliver personalized styling recommendations, build lasting relationships, and drive store performance through strong product knowledge and clienteling.

The role emphasizes brand stewardship, collaboration with the team, and contributing to a positive, inclusive store environment. Flexibility to work day, evening, and weekend shifts is expected.

Qualifications

Sales experience in a complex, high-volume or high-profile specialty environment preferred.
Ability to effectively communicate with customers and store personnel.
Ability to work a flexible schedule to meet the needs of the business, including day, evening, and weekends.

Responsibilities

Deliver exceptional customer service by understanding customer needs and providing personalized styling recommendations.
Strategize personal business growth to boost individual productivity and clienteling.
Drive sales by supporting the team to achieve monthly, quarterly, and annual plans.
Coach team members to deliver customer-centric behaviors and relationship-building skills.
Build genuine connections with customers and align product recommendations with preferences.
Meet or exceed individual KPIs and use CRM tools to capture meaningful data.

Skills

Customer service

Communication

Relationship building

Digital tools

Tools

POS system

CRM tools

Polo connect

Job description

The role emphasizes brand stewardship, collaboration with the team, and contributing to a positive, inclusive store environment. Flexibility to work day, evening, and weekend shifts is expected.

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