Luxury Sales Ambassador: Clienteling & Brand Experience

Ralph Lauren; Castle Rock (CO); On-site; USD 21,000 - 28,000; Full time

Job summary

Ralph Lauren Corporation seeks a Sales Ambassador in Castle Rock, CO to deliver exceptional customer service, provide detailed product knowledge, and offer personalized styling. You will contribute to achieving sales goals while maintaining the RL brand experience.

The role emphasizes relationship building, use of CRM tools, and collaboration with team members to drive business results in a premium retail environment.

Qualifications

• Experience in a high-volume or high-profile retail environment preferred.
• Strong communication and interpersonal skills are essential.
• Ability to build relationships with customers and coworkers.

Responsibilities

• Deliver exceptional customer service by understanding customer needs and providing personalized styling recommendations.
• Strategize personal business growth to boost individual productivity through wardrobe styling and clienteling.
• Drive sales by supporting the team to meet monthly, quarterly, and annual targets while upholding brand standards.
• Provide guidance and coach peers to deliver customer-centric behaviors and build relationships.
• Develop genuine connections with customers and align product recommendations with their preferences.
• Meet or exceed sales KPIs and use tools to drive performance across touchpoints.

Skills

Customer service

Sales

Communication

CRM

Tools

Polo connect

CRM

Job description

Ralph Lauren Corporation seeks a Sales Ambassador in Castle Rock, CO to deliver exceptional customer service, provide detailed product knowledge, and offer personalized styling. You will contribute to achieving sales goals while maintaining the RL brand experience.

The role emphasizes relationship building, use of CRM tools, and collaboration with team members to drive business results in a premium retail environment.