Luxury Brand Sales Ambassador: Clienteling & Style Leader

Ralph Lauren; Gilroy (CA); On-site; USD 21,000 - 32,000; Full time

Job summary

Ralph Lauren Corporation is seeking Sales Ambassadors to deliver exceptional service and expert styling at our California stores. You will cultivate client relationships, present personalized wardrobe recommendations, and represent the brand with professionalism and style.

You will work to meet monthly and quarterly sales goals, using digital tools for clienteling and staying aligned with brand standards and store initiatives.

Qualifications

• Sales experience in a complex, high-volume or high-profile specialty environment preferred
• Ability to effectively communicate with customers and store personnel
• Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals

Responsibilities

• Deliver exceptional customer service by understanding customer needs, showcasing detailed product knowledge, and offering personalized and thoughtful styling recommendations.
• Strategize personal business growth to boost individual productivity through comprehensive wardrobing, successful outreach and leveraging digital tools to enhance clienteling.
• Drive sales achievement by supporting team in achievement of monthly, quarterly, and annual sales plans by collaborating with the team to uphold standards of excellence across all touchpoints of the brand's policies and procedures.
• Provide guidance and help coach Brand Ambassadors to deliver customer centric behaviors and relationship building skills to contribute to overall team success.
• Develop genuine connections with customers while advising customers with product recommendations that align with their preferences.

Job description

Ralph Lauren Corporation is seeking Sales Ambassadors to deliver exceptional service and expert styling at our California stores. You will cultivate client relationships, present personalized wardrobe recommendations, and represent the brand with professionalism and style.

You will work to meet monthly and quarterly sales goals, using digital tools for clienteling and staying aligned with brand standards and store initiatives.