Luxury Sales Ambassador & Clienteling Expert

Tapestry, Inc.; Montgomery Township (Montgomery County); On-site; USD 42,981,000 - 69,541,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach, a global fashion house based in the United States, seeks a proactive sales associate to deliver luxury service on the shop floor, build meaningful client relationships, and drive sales through styling expertise and product knowledge.

You will use mobile POS and clienteling tools, engage with social selling, participate in brand initiatives, and support a collaborative, energetic team focused on customer satisfaction and brand integrity.

Qualifications

• 1+ years of sales experience, luxury retail preferred.
• Knowledge of fashion trends and competitors.
• Experience with POS operation, basic computer proficiency (iPad/laptop).
• Strong English proficiency and ability to read price sheets.

Responsibilities

• Represent Coach as a brand ambassador and adhere to style and service standards.
• Build lasting client relationships through personalized styling and product knowledge.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Process transactions efficiently and support inventory and visual merchandising tasks.

Skills

Sales Experience

POS Operation

Customer Service

English Proficiency

Tools

POS System

Job description

Coach, a global fashion house based in the United States, seeks a proactive sales associate to deliver luxury service on the shop floor, build meaningful client relationships, and drive sales through styling expertise and product knowledge.

You will use mobile POS and clienteling tools, engage with social selling, participate in brand initiatives, and support a collaborative, energetic team focused on customer satisfaction and brand integrity.