Luxury Retail Team Manager: Client Experience Leader

Tiffany & Co; San Antonio (TX); On-site; USD 65,000 - 85,000; Full time

Job summary

Tiffany & Co. in San Antonio is seeking a Team Manager to support the Director in leading sales, operations and security, overseeing the store when the Director is away.

You will mentor, coach and motivate the team, cultivate client relationships, and deliver Tiffany Touch moments that create unsurpassed client experiences and drive commercial results.

This role requires a dynamic leader who embodies our values and inspires others to deliver excellence in every client interaction.

Qualifications

• Minimum 3 years of retail store management or relevant customer-focused leadership experience.
• Proven track record in achieving sales and commercial targets.
• Ability to work non-traditional hours including weekends and holidays.

Responsibilities

• Coach, guide and support sales/operations to meet/exceed targets.
• Lead with service excellence and partner with Store Director.
• Cultivate client relationships and deliver exceptional Tiffany client experiences.

Skills

Team leadership

Sales generation

Client relationship building

Coaching & mentoring

Customer service excellence

Tools

POS system

Microsoft Office

Job description

Tiffany & Co. in San Antonio is seeking a Team Manager to support the Director in leading sales, operations and security, overseeing the store when the Director is away.

You will mentor, coach and motivate the team, cultivate client relationships, and deliver Tiffany Touch moments that create unsurpassed client experiences and drive commercial results.

This role requires a dynamic leader who embodies our values and inspires others to deliver excellence in every client interaction.