Luxury Retail Team Leader

Tumi Holdings Inc; Glendale (CA); On-site; USD 24,796 - 26,174; Part time

Benefits offered by this job

Work‑life balance

Training

Employee Discount

Sick time

Employee Assistance Program (EAP)

401(k) with company match

Incentive program

Job summary

TUMI in Glendale, CA is seeking an Associate Manager for our Retail team. You will create a client experience that reflects our brand ethos, build and maintain strong client relationships, and drive sales through outstanding service.

The ideal candidate has a passion for luxury lifestyle, strong client service, and the ability to lead by example. The role offers growth opportunities as we elevate sales, KPI performance, client awareness and brand presence.

Qualifications

• Demonstrated strong sales and client service in luxury retail.
• Passion for luxury lifestyle and brand ethos.
• Flexible schedule including nights, weekends, and holidays.
• Ability to train and develop store staff.
• Ability to lift 30 pounds and use ladder.
• Strong communication and relationship-building skills.

Responsibilities

• Meet and exceed personal sales and KPI targets.
• Lead with initiative, plan, and drive change.
• Train and coach store associates; quarterly goals.
• Maintain client books, events, and client data capture.
• Maintain visual standards and policy compliance.

Skills

Sales driven

Client service

Luxury market knowledge

Communication

Team leadership

Adaptability

Job description

TUMI in Glendale, CA is seeking an Associate Manager for our Retail team. You will create a client experience that reflects our brand ethos, build and maintain strong client relationships, and drive sales through outstanding service.

The ideal candidate has a passion for luxury lifestyle, strong client service, and the ability to lead by example. The role offers growth opportunities as we elevate sales, KPI performance, client awareness and brand presence.