Luxury Retail Associate Manager

TUMI; Orlando (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Work-life balance

Training

Employee Discount

Paid time off

Employee Assistance Program (EAP)

401(k) with a company match

Possibility of incentive program

Job summary

At TUMI, the Associate Manager in our Retail team crafts an exceptional client experience that reflects our brand ethos while building strong client relationships and driving sales through outstanding service.

The ideal candidate brings a passion for luxury, travel, and lifestyle markets, and is prepared to lead by example, train team members, and pursue growth opportunities within a dynamic retail environment.

Qualifications

• Experience in luxury retail and client service.
• Proven track record of meeting sales goals and KPIs.
• Able to work nights, weekends, holidays.
• Strong integrity and lead-by-example mentality.
• Excellent time management and organizational skills.

Responsibilities

• Meet and exceed personal sales and KPI targets.
• Lead, develop, and coach store associates for performance and growth.
• Provide exceptional client experience to reflect the TUMI brand ethos.
• Build and maintain client relationships through proactive service and communication.
• Ensure adherence to company policies and visual merchandising standards.

Skills

Sales experience

Client relations

Time management

Leadership

Integrity

Flexibility

Physical stamina

KPI achievement

Job description

At TUMI, the Associate Manager in our Retail team crafts an exceptional client experience that reflects our brand ethos while building strong client relationships and driving sales through outstanding service.

The ideal candidate brings a passion for luxury, travel, and lifestyle markets, and is prepared to lead by example, train team members, and pursue growth opportunities within a dynamic retail environment.