Luxury Retail Team Lead: Client Experience & Growth

Tumi; Scottsdale (AZ); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical & Dental Insurance

Vision Insurance

401(k) with match

Paid Time Off

Employee Assistance Program

Commuter Benefits

Quarterly Sales Bonus

Job summary

As part of our Retail team, the Assistant Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong client relationships and driving sales through outstanding service. The TUMI retail environment encourages an entrepreneurial spirit with growth opportunities as we work together to increase sales, KPI’s, and brand awareness.

The ideal candidate is committed to client service and has a passion for luxury lifestyle

Qualifications

• Experience in luxury retail or premium brand preferred.
• Proven ability to meet sales goals and KPIs.
• Strong client service mindset and interpersonal skills.

Responsibilities

• Meet and exceed personal sales and KPI targets.
• Lead and develop store associates; train and coach team.
• Maintain exemplary client service and brand standards.
• Support scheduling, payroll, and store operations.

Skills

Luxury retail sales

Client relationship building

Team leadership

Communication skills

Sales goals attainment

Job description

As part of our Retail team, the Assistant Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong client relationships and driving sales through outstanding service. The TUMI retail environment encourages an entrepreneurial spirit with growth opportunities as we work together to increase sales, KPI’s, and brand awareness.

The ideal candidate is committed to client service and has a passion for luxury lifestyle