Luxury Retail Store Operations Lead

Maison Alaïa; New York (NY); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) matching

Paid Time Off

Wellness Reimbursement

Employee Assistance Program

Volunteer days

Job summary

Maison Alaïa in New York City is seeking an Operations Supervisor to uphold the client journey through operational excellence and precise inventory management. As an ambassador of the Maison, you will partner with store leadership to foster a motivating team environment and an evolving operational flow.

Key duties include leading the store leadership team, maintaining stock accuracy, coordinating store logistics (deliveries from central warehouse, transfers, and events), ensuring compliance, and

Qualifications

• 5+ years in retail sales and operations.
• 2+ years' management or supervisory experience.
• Experience in luxury retail preferred with affinity for luxury products.

Responsibilities

• Lead store leadership and foster teamwork.
• Maintain stockroom organization and stock accuracy.
• Oversee store logistics including deliveries and transfers.
• Ensure compliance with audits and procedures.
• Enhance client experience through product availability and knowledge.

Skills

Retail operations

Team leadership

Logistics

Customer experience

SAP/Excel

Tools

SAP

Excel

Word

Job description

Maison Alaïa in New York City is seeking an Operations Supervisor to uphold the client journey through operational excellence and precise inventory management. As an ambassador of the Maison, you will partner with store leadership to foster a motivating team environment and an evolving operational flow.

Key duties include leading the store leadership team, maintaining stock accuracy, coordinating store logistics (deliveries from central warehouse, transfers, and events), ensuring compliance, and