Luxury Retail Store Manager – US Brand Ambassador

Orlebar Brown; Montecito (CA); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

401K plan

Product discounts

Paid time off

Team events

Job summary

Orlebar Brown in Montecito, CA is seeking a Store Manager to lead the luxury retail team. Reporting to the Head of U.S. Retail, you will drive sales, manage staff performance, and uphold brand standards across daily operations in our Montecito store.

You will build client relationships, execute VM guidelines, and ensure replenishment and stock controls while delivering exceptional customer experiences. The role offers growth as we expand our U.S. stores.

Qualifications

• Proven experience leading a store team.
• Strong customer service and communication skills.
• Experience in luxury retail is preferred.

Responsibilities

• Hire, train and retain a sales team and an assistant manager.
• Drive sales through brand-led KPI focus and exceptional service.
• Collaborate with management to build and maintain an effective sales team.
• Monitor performance and report weekly to Head of Retail and HQ.
• Develop client base and keep customers informed of new products and launches.
• Manage store operations including banking, stock, scheduling and shipments.
• Ensure loss prevention and security of premises, stock and cash.

Skills

Team leadership

Customer service

Luxury retail

Visual merchandising

Communication

Sales-driven

Job description

Orlebar Brown in Montecito, CA is seeking a Store Manager to lead the luxury retail team. Reporting to the Head of U.S. Retail, you will drive sales, manage staff performance, and uphold brand standards across daily operations in our Montecito store.

You will build client relationships, execute VM guidelines, and ensure replenishment and stock controls while delivering exceptional customer experiences. The role offers growth as we expand our U.S. stores.