Luxury Retail Store Manager — Lead Brand & Team

Orlebar Brown; Boca Raton (FL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Private medical insurance

Dental & Vision coverage

Paid vacation & sick time

401K

Life insurance

Employee discounts

Sales incentives

Team events

Holiday Better time off

Job summary

Orlebar Brown in Boca Raton, FL seeks a Store Manager to lead daily operations, drive sales, and ensure brand standards across the store.

You will report to the Head of U.S. Retail and develop a high-performing team, delivering exceptional customer service and managing KPI goals.

This role offers a comprehensive benefits package and opportunities to grow as the brand expands in the US.

Qualifications

• Proven experience building, coaching and developing a team.
• Excellent communication skills, both verbal and written.
• Experience in high-end retail. Familiarity with the menswear market and luxury goods.
• The ability to create and drive sales/footfall during quieter periods.
• Experience in building client bases and client books.
• Computer skills, the ability to report across excel, word, comfortable with register and back office systems.
• Natural planning skills.
• A real attention to detail.
• Enthusiastic and enjoy your work.
• A practical multi-tasker, who can focus on the detail whilst never losing sight of the bigger picture.

Responsibilities

• Hire, train & retain a sales team and assistant manager in partnership with the management team.
• Drive sales through a brand led and focused KPI culture.
• Partner with the management team to build and maintain a highly effective sales team.
• Monitor team performance, providing feedback to Head of Retail and HQ team on a weekly basis.
• Build a client base and ensuring high sign up rate. Ensure relationships with customers are developed at all points of sale e.g. keeping them informed of new product, collections and launches.
• Operational competency, including store banking, cycle counts, scheduling, processing of shipments.
• Ensure all aspects loss prevention are considered and observed across the teams. Maintain security of shop premises, stock and all shop monies.
• Execute VM according to company guidelines, implement window sets.
• Communicate product needs and report on performance. Monitoring, maintaining and recording stock levels in the shop to ensure adequate stock levels in order to drive sales.
• Ensuring the team and store is looking its best at all times.

Skills

Team leadership

Communication

Luxury retail

Client development

Excel reporting

Planning

Attention to detail

Enthusiastic

Multi-tasking

Tools

POS system

Job description

Orlebar Brown in Boca Raton, FL seeks a Store Manager to lead daily operations, drive sales, and ensure brand standards across the store.

You will report to the Head of U.S. Retail and develop a high-performing team, delivering exceptional customer service and managing KPI goals.

This role offers a comprehensive benefits package and opportunities to grow as the brand expands in the US.