Luxury Retail Store Manager — Brand & Team Leader

Orlebar Brown; Palo Alto (CA); Presencial; USD 75.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Private medical insurance

401K

Employee discounts

Paid vacation and sick time

Descripción de la vacante

Orlebar Brown in Palo Alto, CA is seeking a Store Manager to lead our U.S. retail presence. You will report to the Head of U.S. Retail and be responsible for delivering sales strategy, profitability and KPI targets across the store.

The role requires building and coaching a high-performing sales team, maintaining a premium customer experience, and ensuring VM and stock controls meet brand standards. We offer a competitive benefits package and opportunities to grow as we expand in the US.

Formación

• Proven experience building, coaching and developing a team.
• Excellent communication skills, both verbal and written.
• Experience in high-end retail; familiarity with menswear and luxury goods.
• Ability to create and drive sales during quieter periods.
• Experience in building client bases and client books.
• Computer skills with reporting across Excel/Word; comfortable with register and back office systems.
• Attention to detail.
• Enthusiastic and proactive.

Responsabilidades

• Hire, train & retain a sales team and assistant manager in partnership with the management team.
• Drive sales through a brand led and KPI-focused culture.
• Partner with the management team to build and maintain a highly effective sales team.
• Monitor team performance, providing feedback to Head of Retail and HQ on a weekly basis.
• Build a client base and ensuring high sign up rate; maintain relationships with customers across all points of sale.
• Operational competency including store banking, cycle counts, scheduling, shipments processing.
• Ensure loss prevention and security of premises, stock and monies.
• Execute VM according to company guidelines and implement window sets.
• Report on stock levels and ensure adequate stock to drive sales.
• Maintain store appearance and readiness at all times.

Conocimientos

Team leadership

Excellent communication

High-end retail experience

Client base development

Computer skills (Excel, Word)

Planning & multi-tasking

Herramientas

Excel

POS systems

Back office software

Descripción del empleo

Orlebar Brown in Palo Alto, CA is seeking a Store Manager to lead our U.S. retail presence. You will report to the Head of U.S. Retail and be responsible for delivering sales strategy, profitability and KPI targets across the store.

The role requires building and coaching a high-performing sales team, maintaining a premium customer experience, and ensuring VM and stock controls meet brand standards. We offer a competitive benefits package and opportunities to grow as we expand in the US.