Luxury Retail Assistant Store Lead

Orlebar Brown; Boca Raton (FL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Diversity in team

Training & development

Private medical insurance

401K

Product discounts

Employee sales

Social events

Service awards

Holiday Better time off

Job summary

Orlebar Brown in Boca Raton is seeking an Assistant Store Manager to drive sales, lead a small team, and maintain brand standards in a premium retail setting. You will report to the Store Manager and play a key role in hiring, training, and delivering exceptional customer experiences.

You will build client relationships, manage daily operations, and contribute to stock control, reporting, and store profitability while upholding the brand’s luxurious service standards.

Qualifications

• Excellent communication skills and customer service are essential.
• Minimum 2 years of supervisory retail experience in a premium or luxury environment.
• Ability to build client bases and client books to drive sales.
• Strong numerical skills and familiarity with Excel, PowerPoint and Word.
• Excellent planning, organization, and multi-tasking abilities.
• Team leadership with the ability to motivate a small staff and maintain brand standards.

Responsibilities

• Achieve and exceed sales targets and key KPIs: Footfall, UPT, Conversion, ATV.
• Lead and coach a store team of 3–8 people to deliver exceptional service.
• Oversee stock management, housekeeping, and visual merchandising per VM guidelines.
• Maintain client databases and develop a loyal customer base.
• Recruit and interview new staff, and coordinate with Head Office as needed.
• Ensure store security, banking, and reporting are completed accurately.

Skills

Communication skills

Customer service

Store supervision

Client base development

Numerical skills

Office software familiarity

Tools

Excel

PowerPoint

Word

Job description

Orlebar Brown in Boca Raton is seeking an Assistant Store Manager to drive sales, lead a small team, and maintain brand standards in a premium retail setting. You will report to the Store Manager and play a key role in hiring, training, and delivering exceptional customer experiences.

You will build client relationships, manage daily operations, and contribute to stock control, reporting, and store profitability while upholding the brand’s luxurious service standards.