Luxury Retail Store Manager - Drive Brand & Sales

Maison Margiela; Arkansas; On-site; USD 100,000 - 105,000; Full time

Job summary

Maison Margiela is seeking a Store Manager to lead a flagship team, drive sales, and ensure brand experiences align with global standards.

You will own the store's commercial results, develop staff, and maintain top-tier client relationships while upholding visual and operational guidelines across all touchpoints. The role reports to Retail Director and offers an exempt salary with bonus potential.

Qualifications

• 5+ years of experience in retail management or related role.
• Excellent verbal and written communication skills.
• Strong customer service skills.
• Proficient with Microsoft Office Suite or related software.
• Experience in retail, luxury retail or service-oriented organization preferred.
• Strong project management skills with the ability to prioritize in a fast-paced environment.

Responsibilities

• Develop and implement store strategy and action plan to hit sales targets.
• Lead recruitment, development, and performance of store team.
• Maintain client relationships and CRM per company standards.
• Manage store operations, inventory, and cash handling.
• Plan scheduling and payroll within budgets.
• Ensure visual and merchandising standards align with brand guidance.
• Collaborate with HQ/regional partners on merchandising, HR, and marketing.
• Monitor KPIs and prepare monthly expense analyses.

Skills

Retail management experience

Customer-focused leadership

Strong communication skills

Project management

Adaptable & fast-paced

Financial acumen

Tools

Microsoft Office Suite

Job description

Maison Margiela is seeking a Store Manager to lead a flagship team, drive sales, and ensure brand experiences align with global standards.

You will own the store's commercial results, develop staff, and maintain top-tier client relationships while upholding visual and operational guidelines across all touchpoints. The role reports to Retail Director and offers an exempt salary with bonus potential.