Luxury Retail Sales Support — Temporary, Flexible Hours

Tapestry, Inc.; Portland (OR); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach, part of the Tapestry family, is seeking a Sales Support Associate in Portland, OR to welcome clients, assist on the sales floor, and maintain stockroom and merchandising standards. The role emphasizes delivering exceptional service, operating POS systems, and supporting brand commitments across the store.

The ideal candidate has retail experience, strong English, and a passion for fashion. Schedule may include nights, weekends, and busy periods; willingness to lift up to 50 lbs is

Qualifications

• Retail experience, preferably in luxury retail service.
• Knowledge of fashion trends and marketplace.
• Excellent communication and customer service skills.
• Strong English proficiency.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador internally and in the local market; support social media engagement.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
• Suggest add-on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Customer service

Cashier experience

Stock experience

Attention to detail

Multitasking

English proficiency

Tools

Cash register systems

iPad / Laptop

Mobile POS

Walkie talkie

Job description

Coach, part of the Tapestry family, is seeking a Sales Support Associate in Portland, OR to welcome clients, assist on the sales floor, and maintain stockroom and merchandising standards. The role emphasizes delivering exceptional service, operating POS systems, and supporting brand commitments across the store.

The ideal candidate has retail experience, strong English, and a passion for fashion. Schedule may include nights, weekends, and busy periods; willingness to lift up to 50 lbs is