Luxury Retail Sales Support Specialist - Flexible Schedule

Tapestry, Inc.; Sarasota (FL); On-site; USD 21,000 - 27,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Support Associate in the United States to deliver warm, professional service at the cash wrap and on the sales floor. You will help maintain stockrooms, process shipments, and support merchandising updates while upholding brand standards.

Role requires 1+ year in luxury retail, strong English, and the ability to multitask in a fast-paced environment. Flexible scheduling and heavy customer interaction are expected.

Qualifications

• 1+ years of retail experience (cashier/stock/sales) in a luxury environment.
• Knowledge of fashion trends and market competition.
• Proficiency with cash registers, iPad/laptop, POS systems, and basic computer skills.
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment.
• Excellent communication and customer service skills.
• Strong English language proficiency.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador; support social media engagement.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media per policy.
• Suggest add-on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and update visuals.
• Support sales floor activities and respond to customer requests confidently.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Retail experience

Luxury brand knowledge

Cash handling

Cash register systems

Job description

Coach is seeking a Sales Support Associate in the United States to deliver warm, professional service at the cash wrap and on the sales floor. You will help maintain stockrooms, process shipments, and support merchandising updates while upholding brand standards.

Role requires 1+ year in luxury retail, strong English, and the ability to multitask in a fast-paced environment. Flexible scheduling and heavy customer interaction are expected.