Luxury Retail Sales Support Specialist

Tapestry, Inc.; Oregon; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Paid paternity and maternity leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach in the United States is seeking a Sales Support Associate to contribute to store success by delivering friendly, efficient service at the cash wrap and maintaining a pristine sales floor.

Responsibilities include welcoming clients, handling POS transactions, stock processing, and supporting merchandising while upholding loss prevention standards; candidates should have retail experience and strong English, with flexibility for nights and weekends.

Qualifications

• 1+ year of previous retail experience (cashier/stock/sales preferred).
• Knowledge of fashion trends and brand competition.
• Strong English language proficiency.

Responsibilities

• Greet clients with warmth and provide personalized assistance.
• Serve as brand ambassador and support social media engagement.
• Operate POS, manage cash wrap, and ensure policy compliance.
• Suggest add-ons, promote gift cards, and collect customer data where allowed.
• Receive, process, and organize shipments; report discrepancies.
• Maintain stock levels and conduct visual merchandising.
• Support floor activities and respond to customer requests.
• Maintain housekeeping and adhere to loss prevention.

Skills

Retail experience

Customer service

Cash handling

POS proficiency

English proficiency

Education

High school diploma or equivalent

Tools

POS systems

Walkie talkie

Mobile POS

Job description

Coach in the United States is seeking a Sales Support Associate to contribute to store success by delivering friendly, efficient service at the cash wrap and maintaining a pristine sales floor.

Responsibilities include welcoming clients, handling POS transactions, stock processing, and supporting merchandising while upholding loss prevention standards; candidates should have retail experience and strong English, with flexibility for nights and weekends.