Luxury Retail Sales Support Specialist

Tapestry, Inc.; North Charleston (SC); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid leave

Commuter benefits

Tuition assistance

Job summary

Coach is seeking a Sales Support Associate in Charleston, SC to welcome clients, provide personalized assistance, and maintain a well-organized sales floor. You will process transactions at the POS, help manage stock, and support visual merchandising while upholding brand standards.

The role requires strong customer service skills, familiarity with cash handling, and the ability to multitask in a fast-paced environment; evenings and weekends may be required.

Qualifications

• 1+ year of retail experience, preferably luxury retail service.
• Excellent customer service and communication skills.
• Able to use iPad, laptop, and POS systems; flexible and fast learner.

Responsibilities

• Welcome clients with warmth and professionalism and provide personalized assistance.
• Act as brand ambassador and support social media engagement.
• Operate POS accurately and maintain cash wrap organization.

Skills

Retail experience

Customer service

Cash handling

POS systems

English proficiency

Tools

iPad/Mobile POS

Cash register

Job description

Coach is seeking a Sales Support Associate in Charleston, SC to welcome clients, provide personalized assistance, and maintain a well-organized sales floor. You will process transactions at the POS, help manage stock, and support visual merchandising while upholding brand standards.

The role requires strong customer service skills, familiarity with cash handling, and the ability to multitask in a fast-paced environment; evenings and weekends may be required.