Luxury Retail Sales Support Specialist

Tapestry, Inc.; Maywood (KS); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Paid parental leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Support Associate to deliver exceptional customer service on the shop floor, assist with day-to-day store operations, and support stockroom and visual merchandising tasks. You will be part of a fast-paced luxury retail team in a store environment.

The role requires strong English communication, flexibility to work nights and weekends, and the ability to lift up to 25 lbs. Prior cash handling and iPad/Mobile POS experience are a plus.

Qualifications

• 1+ years of retail experience preferred in luxury environment.
• Strong English communication and customer service skills.
• Ability to multitask and maintain POS accuracy.

Responsibilities

• Welcome clients with warmth and professionalism; provide personalized assistance.
• Operate POS accurately and maintain cash wrap organization.
• Receive, process, and organize shipments; maintain stockroom cleanliness.
• Support sales floor activities and stock replenishment.
• Maintain housekeeping and adhere to Loss Prevention guidelines.

Skills

Customer service

Communication

Attention to detail

Multitasking

Brand ambassador

Tools

Cash register systems

iPad

Mobile POS

Walkie talkie

Job description

Coach is seeking a Sales Support Associate to deliver exceptional customer service on the shop floor, assist with day-to-day store operations, and support stockroom and visual merchandising tasks. You will be part of a fast-paced luxury retail team in a store environment.

The role requires strong English communication, flexibility to work nights and weekends, and the ability to lift up to 25 lbs. Prior cash handling and iPad/Mobile POS experience are a plus.