Luxury Retail Sales Support Specialist

Tapestry; Lynnwood (WA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid parental leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach in Lynnwood seeks a Sales Support Associate to welcome clients, manage stock, and keep the store running smoothly. You will operate the POS, assist customers, and help maintain visual merchandising as part of a luxury retail team.

The role requires attention to detail, strong English skills, and the ability to multitask in a fast-paced environment. Flexibility for evenings and weekends is often needed to meet business demands.

Qualifications

• At least 1 year of retail experience, preferably in luxury retail service.
• Knowledge of cash register systems and basic computer skills.
• Excellent communication and customer service skills.
• Strong English language proficiency.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador; support social media engagement.
• Operate POS, maintain cash wrap, and handle cash/media in policy.
• Suggest add-ons, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish the sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to requests, and partner with team or management.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Retail experience

Luxury retail

Cash handling

Customer service

English proficiency

Tools

POS systems

iPad

Mobile POS

Walkie-talkie

Price sheets

Job description

Coach in Lynnwood seeks a Sales Support Associate to welcome clients, manage stock, and keep the store running smoothly. You will operate the POS, assist customers, and help maintain visual merchandising as part of a luxury retail team.

The role requires attention to detail, strong English skills, and the ability to multitask in a fast-paced environment. Flexibility for evenings and weekends is often needed to meet business demands.