Luxury Retail Sales Support Specialist

kate spade new york; Leesburg (VA); Presencial; USD 21 000 - 33 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Resumo da oferta

Coach is recruiting a Sales Support Associate in Leesburg, VA to assist customers at the cash wrap and on the sales floor, ensuring a memorable luxury experience. You will handle shipments, stockroom upkeep, and stock replenishment while upholding visual merchandising standards and brand integrity.

Ideal candidates have retail experience, strong English communication, and the ability to multitask in a fast-paced environment. Flexible schedule including weekends and holidays is expected.

Qualificações

• 1+ year of retail experience, preferably in luxury or high-end service.
• Knowledge of fashion trends and current market competition.
• Experience with cash registers and POS systems.
• Strong attention to detail and high organizational skills.
• Ability to multitask in a fast-paced environment and deliver friendly service.

Responsabilidades

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador internally and in the local market; support social media engagement.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media per policy.
• Suggest add-on products, promote gift cards, and collect customer information where permitted.
• Receive, process, and organize shipments; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and update visual merchandising.
• Support sales floor activities, respond to customer requests, and partner with team or management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Conhecimentos

Retail experience

Customer service

Cash handling

Attention to detail

Communication skills

Multitasking

Ferramentas

POS systems

iPad

Walkie talkie

Descrição da oferta de emprego

Coach is recruiting a Sales Support Associate in Leesburg, VA to assist customers at the cash wrap and on the sales floor, ensuring a memorable luxury experience. You will handle shipments, stockroom upkeep, and stock replenishment while upholding visual merchandising standards and brand integrity.

Ideal candidates have retail experience, strong English communication, and the ability to multitask in a fast-paced environment. Flexible schedule including weekends and holidays is expected.