Luxury Retail Sales Support Specialist

Tapestry (Coach/Kate Spade); Fort Worth (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Coach is seeking a Sales Support Associate in Fort Worth, TX to contribute to a luxury retail environment. You will greet clients, assist with purchases at the POS, and help maintain an organized stockroom and sales floor.

The role emphasizes accurate cash handling and friendly, efficient service to uphold the brand experience. The successful candidate will have retail experience, strong English communication, and the ability to multitask in a fast-paced setting while adhering to store policies

Qualifications

• 1+ year of retail or luxury service experience.
• Strong customer service and communication skills.
• Cash handling and basic POS familiarity.
• Proficiency in English for customer interactions.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in policy.
• Receive, process, and organize shipments and transfers; report discrepancies.
• Maintain stockroom cleanliness and support stock replenishment and merchandising.
• Assist on the sales floor and respond to customer requests promptly.

Skills

Retail experience

Customer service

Cash handling

English proficiency

Tools

POS system

Job description

Coach is seeking a Sales Support Associate in Fort Worth, TX to contribute to a luxury retail environment. You will greet clients, assist with purchases at the POS, and help maintain an organized stockroom and sales floor.

The role emphasizes accurate cash handling and friendly, efficient service to uphold the brand experience. The successful candidate will have retail experience, strong English communication, and the ability to multitask in a fast-paced setting while adhering to store policies