Luxury Retail Sales Support Pro — Flexible Hours

kate spade new york; Fort Worth (TX); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(K)

Paid paternity and maternity leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Support Associate in our Fort Worth store to deliver luxury service and keep the sales floor organized. You will warmly welcome clients, assist with product information, and process transactions at the POS.

The role requires at least some retail experience, knowledge of fashion trends, strong communication, and the ability to multitask in a fast-paced environment. Cash handling, stock maintenance, and collaboration with the team are essential.

Qualifications

• Experience in luxury retail or high-end service preferred.
• Knowledge of cash handling and POS systems.
• Strong communication and customer service skills.
• Ability to lift up to 25 lbs and stand for extended periods.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador internally and in the local market; support social media engagement.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
• Suggest add-on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Retail experience

Customer service

Cash handling

English proficiency

Tools

Cash register systems

iPad/Mobile POS

Inventory management

Job description

Coach is seeking a Sales Support Associate in our Fort Worth store to deliver luxury service and keep the sales floor organized. You will warmly welcome clients, assist with product information, and process transactions at the POS.

The role requires at least some retail experience, knowledge of fashion trends, strong communication, and the ability to multitask in a fast-paced environment. Cash handling, stock maintenance, and collaboration with the team are essential.