Luxury Brand Sales Support Specialist

Tapestry, Inc.; Frisco (TX); On-site; USD 31,000 - 41,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(K)

Paid paternity/maternity leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach in Frisco, TX is seeking a Sales Support Associate to drive store success through warm, professional service and efficient cash wrap, ensuring smooth product flow from receipt to sale. You will help with stockroom organization, restock the floor, and support visual merchandising while maintaining housekeeping and loss-prevention standards.

Requirements include 1+ year of retail experience, strong English communication, and the ability to multitask in a fast-paced luxury environment.

Qualifications

• 1+ years of retail experience, preferably luxury.
• Strong knowledge of fashion trends and market competition.
• Excellent communication and customer service skills.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media per policy.
• Receive, process, and organize shipments; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities and respond to customer requests promptly.

Skills

Retail experience

Cash handling

Customer service

Merchandising

Tools

POS systems

iPad/Mobile POS

Job description

Coach in Frisco, TX is seeking a Sales Support Associate to drive store success through warm, professional service and efficient cash wrap, ensuring smooth product flow from receipt to sale. You will help with stockroom organization, restock the floor, and support visual merchandising while maintaining housekeeping and loss-prevention standards.

Requirements include 1+ year of retail experience, strong English communication, and the ability to multitask in a fast-paced luxury environment.