Luxury Sales Support Specialist - Flexible Schedule

Tapestry, Inc.; Fort Worth (TX); On-site; USD 31,000 - 41,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Job summary

Coach is seeking a Sales Support Associate in Fort Worth to contribute to store success and efficiency. You will provide friendly, efficient service at the cash wrap and keep the sales floor well-maintained.

You will help move products from receipt to point of sale, ensuring accuracy and stock integrity. The role requires luxury retail experience, strong English communication, and the ability to multitask in a fast-paced environment.

Qualifications

• 1+ year of retail experience, preferably in luxury retail service.
• Strong customer service and communication skills.
• Experience with cash handling and POS systems.
• Good knowledge of fashion trends and market competition.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greet clients warmly and provide personalized assistance.
• Serve as brand ambassador in-store and in the local market; support social media engagement.
• Operate POS accurately and keep the cash wrap organized.
• Suggest add-on products and promote gift cards; collect customer information where permitted.
• Receive, process, and organize shipments; maintain stockroom cleanliness.

Skills

Retail experience

Customer service

Cash handling

English proficiency

Multi-tasking

Tools

POS systems

iPad/Mobile POS

Job description

Coach is seeking a Sales Support Associate in Fort Worth to contribute to store success and efficiency. You will provide friendly, efficient service at the cash wrap and keep the sales floor well-maintained.

You will help move products from receipt to point of sale, ensuring accuracy and stock integrity. The role requires luxury retail experience, strong English communication, and the ability to multitask in a fast-paced environment.