Luxury Retail Sales Support — Grow with a Global Brand

Coach; Glendale (AZ); On-site; USD 21,000 - 27,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(K)

Job summary

Coach is a global fashion house known for craftsmanship and inclusivity. This Sales Support Associate role focuses on delivering exceptional service at the cash wrap and on the sales floor, ensuring accurate product flow from receipt to sale, and maintaining brand standards.

You will welcome clients, assist with product recommendations, and support stock and merchandising activities while upholding loss prevention guidelines. Flexibility to work evenings, weekends, and peak periods is required.

Qualifications

• Minimum 1+ year of retail experience, preferably in luxury.
• Strong knowledge of fashion trends and market competition.
• Familiar with POS, cash handling, and basic computer skills (iPad/laptop), walkie-talkie and price sheets.

Responsibilities

• Welcome clients with warmth and professionalism; provide personalized assistance.
• Serve as a brand ambassador; support social media engagement.
• Operate POS accurately; maintain cash wrap organization and comply with policy.
• Suggest add-on products, promote gift cards, and collect customer info when permitted.
• Receive, process, and organize shipments and transfers; report discrepancies.

Skills

Customer Service

Cash Handling

POS Systems

Visual Merchandising

Product Knowledge

English Proficiency

iPad

Walkie Talkie

Tools

Internet

Job description

Coach is a global fashion house known for craftsmanship and inclusivity. This Sales Support Associate role focuses on delivering exceptional service at the cash wrap and on the sales floor, ensuring accurate product flow from receipt to sale, and maintaining brand standards.

You will welcome clients, assist with product recommendations, and support stock and merchandising activities while upholding loss prevention guidelines. Flexibility to work evenings, weekends, and peak periods is required.