Luxury Retail Sales Support | Flexible Schedule & Growth

kate spade new york; Paramus (NJ); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Paid paternity and maternity leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Support Associate in Paramus, NJ to welcome clients with warmth, provide personalized assistance, and operate the POS with accuracy. You will process shipments, organize stock, and keep the sales floor tidy to ensure a smooth flow from receipt to sale.

The role requires knowledge of fashion trends, 1+ year in luxury retail, excellent communication, and the ability to work nights, weekends, and peak times. English proficiency is essential.

Qualifications

• 1+ years in retail (cashier/stock) in a luxury environment.
• Knowledge of fashion trends and market competition.
• Strong communication and customer service skills.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador internally and in the local market; support social media engagement.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
• Suggest add-on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Retail experience

English proficiency

Job description

Coach is seeking a Sales Support Associate in Paramus, NJ to welcome clients with warmth, provide personalized assistance, and operate the POS with accuracy. You will process shipments, organize stock, and keep the sales floor tidy to ensure a smooth flow from receipt to sale.

The role requires knowledge of fashion trends, 1+ year in luxury retail, excellent communication, and the ability to work nights, weekends, and peak times. English proficiency is essential.