Luxury Retail Sales Support — Flexible Schedule

Coach; New York (NY); Presencial; USD 21.000 - 30.000; Jornada completa

Descripción de la vacante

Coach in New York is seeking a Sales Support Associate to welcome clients, process transactions at the POS, and maintain a clean, organized sales floor. You will assist with stock, shipments, transfers, and visual merchandising updates while delivering exceptional service to luxury customers.

The role requires flexibility for nights, weekends, and peak seasons; prior retail experience is preferred, with strong English communication and attention to detail.

Formación

• 1+ year of retail experience, preferably luxury retail.
• Knowledge of fashion trends and marketplace competition.
• Ability to use cash registers and basic computer tools.
• Attention to detail and strong organizational skills.
• Excellent communication and customer service skills.
• Strong English language proficiency.

Responsabilidades

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador internally and in the local market; support social media engagement.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
• Suggest add‑on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Conocimientos

Retail experience

Customer service

Cash handling

POS knowledge

English proficiency

Herramientas

Cash register systems

iPad / Mobile POS

Walkie talkie

Price sheets reading

Descripción del empleo

Coach in New York is seeking a Sales Support Associate to welcome clients, process transactions at the POS, and maintain a clean, organized sales floor. You will assist with stock, shipments, transfers, and visual merchandising updates while delivering exceptional service to luxury customers.

The role requires flexibility for nights, weekends, and peak seasons; prior retail experience is preferred, with strong English communication and attention to detail.