Luxury Sales Support Specialist — Flexible Schedule

Tapestry; Frisco (TX); On-site; USD 42,981,000 - 55,875,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 K

Paid paternity and maternity leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house operating within the Tapestry portfolio. The Sales Support Associate role focuses on delivering exceptional customer service, maintaining an organized sales floor, and ensuring accurate stock flow from receipt to POS.

The position emphasizes brand representation, teamwork, and high standards of operations. Ideal candidates bring luxury retail experience, strong English, and ability to multitask in a fast-paced environment while upholding housekeeping and

Qualifications

• 1+ year retail experience, luxury setting preferred.
• Knowledge of fashion trends and competition in the market.
• Experience with cash registers and POS systems; basic computer skills.
• Capable of multitasking in a fast-paced environment.
• Strong communication and customer service skills; fluent English.

Responsibilities

• Greet clients warmly and provide personalized assistance.
• Operate POS accurately and maintain cash wrap organization.
• Stock, replenish and organize sales floor and stockroom.
• Promote add-ons, gift cards and capture customer data where allowed.
• Collaborate with team and management to ensure store standards.

Skills

Retail experience

Fashion trend knowledge

Cash register systems

Mobile POS

Basic computer skills

Multitasking

Communication skills

English proficiency

Tools

Cash register systems

POS / Mobile POS

iPad / laptop

Job description

Coach is a global fashion house operating within the Tapestry portfolio. The Sales Support Associate role focuses on delivering exceptional customer service, maintaining an organized sales floor, and ensuring accurate stock flow from receipt to POS.

The position emphasizes brand representation, teamwork, and high standards of operations. Ideal candidates bring luxury retail experience, strong English, and ability to multitask in a fast-paced environment while upholding housekeeping and