Luxury Retail Sales & Stock Support

Tapestry, Inc.; Metairie (LA); On-site; USD 20,664,000 - 26,174,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Support Associate to join our luxury retail team in Metairie, LA. You will welcome clients, assist at the cash wrap, process transactions, and ensure a well‑maintained sales floor while upholding the Coach brand and service standards.

The role requires retail experience, fashion awareness, and proficiency with cash registers, POS devices, iPad, and basic computer tasks. Flexibility for nights, weekends, and peak season is expected.

Qualifications

• Retail experience in luxury or premium environment preferred.
• Knowledge of fashion trends and market competition.
• Familiar with cash handling and POS devices.
• Comfort with iPad/laptop and basic computer use.
• Strong attention to detail and organizational skills.
• Able to multitask in a fast-paced setting.
• Excellent communication and customer service skills.
• Strong English language proficiency.

Responsibilities

• Welcome clients with warmth and professionalism; offer personalized assistance.
• Serve as a brand ambassador; support social media engagement.
• Operate POS accurately; maintain cash wrap and stockroom organization.
• Suggest add-on products and capture customer information where permitted.
• Receive, process, and organize shipments; report discrepancies.
• Manage stock levels; replenish floor and update visuals.
• Assist sales floor activities and collaborate with team/management.
• Maintain housekeeping and Loss Prevention adherence.

Tools

Cash register systems

iPad / laptop

Mobile POS

Walkie talkie

Read price sheets

Attention to detail

Multitasking

Communication

English proficiency

Job description

Coach is seeking a Sales Support Associate to join our luxury retail team in Metairie, LA. You will welcome clients, assist at the cash wrap, process transactions, and ensure a well‑maintained sales floor while upholding the Coach brand and service standards.

The role requires retail experience, fashion awareness, and proficiency with cash registers, POS devices, iPad, and basic computer tasks. Flexibility for nights, weekends, and peak season is expected.