Senior Luxury Retail Sales Support – Flexible Schedule

Tapestry; Metairie (LA); Hybrid; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(K)

Paid leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house seeking a Sales Support Associate in Metairie. You will welcome clients, operate POS, and maintain a well‑organized sales floor, while supporting stock flow and merchandising. Excellent communication and a passion for luxury retail are essential.

The role emphasizes brand ambassador duties, social engagement, and high‑quality customer service in a fast‑paced environment.

Qualifications

• 1+ year of retail experience, preferably in luxury environment.
• Knowledge of fashion trends and market competition.
• Proficient with cash registers, iPad and Mobile POS.
• Strong attention to detail and organizational skills.
• Excellent communication and customer service skills.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs.
• Serve as a brand ambassador in the local market; support social media.
• Operate POS accurately; maintain cash wrap and stockroom.
• Suggest add‑on products, promote gift cards, and capture customer data.
• Receive, process, and organize shipments and transfers; report discrepancies.
• Maintain stock levels, replenish sales floor, and update visuals.
• Support sales floor activities and respond to customer requests.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Retail experience

Luxury retail

POS systems

Customer service

English language

Tools

iPad

Laptop

Mobile POS

Job description

Coach is a global fashion house seeking a Sales Support Associate in Metairie. You will welcome clients, operate POS, and maintain a well‑organized sales floor, while supporting stock flow and merchandising. Excellent communication and a passion for luxury retail are essential.

The role emphasizes brand ambassador duties, social engagement, and high‑quality customer service in a fast‑paced environment.