Luxury Retail Sales Specialist

Tapestry, Inc.; Tulalip Bay (WA); On-site; USD 21,000 - 34,000; Full time

Job summary

Coach is seeking a Sales Support Associate to welcome clients, assist with purchases, and maintain a pristine sales floor in our luxury boutique. The role focuses on accurate cash handling, efficient POS operation, and delivering an exceptional customer experience from receipt to sale.

Responsibilities include stock replenishment, shipment processing, merchandising updates, and collaboration with the team to meet store goals while upholding brand standards and Loss Prevention guidelines.

Qualifications

• 1+ year retail or cashier experience.
• Strong English communication skills.
• Able to lift up to 25 lbs. and stand for long periods.

Responsibilities

• Greet clients warmly and provide personalized assistance.
• Operate POS and manage cash wrap accurately.
• Maintain stockroom and organize shipments.
• Replenish floor and execute visual updates.
• Support social media engagement as brand ambassador.
• Deliver excellent customer service and answer questions.
• Adhere to loss prevention and housekeeping standards.
• Assist team with daily store operations.

Skills

Customer service

Retail experience

Cash handling

English proficiency

Education

High school diploma

Tools

POS systems

iPad

Inventory software

Job description

Coach is seeking a Sales Support Associate to welcome clients, assist with purchases, and maintain a pristine sales floor in our luxury boutique. The role focuses on accurate cash handling, efficient POS operation, and delivering an exceptional customer experience from receipt to sale.

Responsibilities include stock replenishment, shipment processing, merchandising updates, and collaboration with the team to meet store goals while upholding brand standards and Loss Prevention guidelines.