Luxury Retail Sales Pro — Flexible Schedule & Clienteling

Tapestry, Inc.; Somerville (MA); On-site; USD 31,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid parental leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach in Somerville, MA is seeking a Sales Associate to deliver a luxurious, personalized shopping experience. You will meet sales goals, assist with store operations, and collaborate with the team across omnichannel channels to drive brand loyalty.

Key attributes include strong English communication, a passion for fashion, and the ability to manage multiple customers with energy and professionalism on the sales floor.

Qualifications

• 1+ years of sales experience (luxury retail preferred).
• Experience with POS operation and basic computer use.
• Strong English proficiency and communication skills.
• Experience with live-stream shopping or video demos is a plus.

Responsibilities

• Represent Coach as a brand ambassador and follow style/service standards.
• Build lasting client relationships through styling and product knowledge.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Process transactions and support daily store operations.
• Maintain visual merchandising and stockroom organization.
• Participate in brand initiatives, training programs, and inclusion activities.

Skills

Sales experience

Customer service

English proficiency

POS experience

Social media savvy

Tools

POS system

Mobile devices

Clienteling apps

Job description

Coach in Somerville, MA is seeking a Sales Associate to deliver a luxurious, personalized shopping experience. You will meet sales goals, assist with store operations, and collaborate with the team across omnichannel channels to drive brand loyalty.

Key attributes include strong English communication, a passion for fashion, and the ability to manage multiple customers with energy and professionalism on the sales floor.