Luxury Sales Specialist - Clienteling & Omnichannel

Tapestry, Inc.; Natick (MA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity leave

Paid Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Associate in Natick, MA to deliver an elevated, personalized shopping experience and meet store sales goals. You will support daily operations, contribute to omni‑channel selling, and build lasting client relationships with fashion‑forward customers.

The role requires luxury retail experience, strong English, and comfort with POS systems, mobile devices, and social selling. Flexible schedule and team collaboration are emphasized.

Qualifications

• 1+ years of sales experience (luxury retail preferred).
• Knowledge of fashion trends and competitors.
• Experience with POS operation, iPad/laptop, Mobile POS and walkie-talkie.

Responsibilities

• Deliver an elevated, personalized shopping experience.
• Meet personal and store sales goals and support daily store operations.
• Collaborate with team to drive brand loyalty and revenue.
• Utilize digital tools to capture data and support omni‑channel selling.

Skills

Sales experience

Fashion trend knowledge

Customer focus

English proficiency

Fast-paced environment

Social media savviness

Tools

POS operation

iPad

Laptop

Mobile POS

Walkie-talkie

Job description

Coach is seeking a Sales Associate in Natick, MA to deliver an elevated, personalized shopping experience and meet store sales goals. You will support daily operations, contribute to omni‑channel selling, and build lasting client relationships with fashion‑forward customers.

The role requires luxury retail experience, strong English, and comfort with POS systems, mobile devices, and social selling. Flexible schedule and team collaboration are emphasized.