Luxury Retail Sales Manager

Saks Fifth Avenue Llc; Atlanta (GA); On-site; USD 68,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Employee discount

401(k) retirement plan

Job summary

Saks Fifth Avenue, a premier luxury retailer, seeks a Sales Manager to own the in-store sales experience. You will lead how the team serves clients, coach direct reports, and drive outreach to build lasting relationships through exceptional service.

The role emphasizes onboarding, training, and performance management to meet store goals. You will oversee recruitment, scheduling, and client development initiatives, leveraging product knowledge and events to maximize sales while maintaining Saks

Qualifications

• Relevant experience and leading a team.
• Proven track record of success managing a selling and operations workforce.
• Proficiency in utilizing clienteling tools and social media (social selling).
• Excellent communication and organizational skills.

Responsibilities

• Actively recruit and onboard new hires with urgency and quality.
• Train and develop team members; set clear goals aligned with department objectives.
• Hold team accountable; provide feedback and coaching for improvement.
• Develop direct reports to build their brand as fashion authorities and broaden connections.
• Lead education initiatives on product knowledge, client events, and selling skills.
• Schedule department tasks with awareness of promotions and business needs.
• Foster trust and collaboration; encourage feedback and continuous improvement.
• Model candor and drive; challenge the status quo when appropriate.

Skills

Team leadership

Customer service excellence

Communication skills

Sales driving

Education

4-year degree preferred

Tools

Clienteling tools

Google Workspace

Social media / social selling

Job description

Saks Fifth Avenue, a premier luxury retailer, seeks a Sales Manager to own the in-store sales experience. You will lead how the team serves clients, coach direct reports, and drive outreach to build lasting relationships through exceptional service.

The role emphasizes onboarding, training, and performance management to meet store goals. You will oversee recruitment, scheduling, and client development initiatives, leveraging product knowledge and events to maximize sales while maintaining Saks