Luxury Retail Sales Leader: Client Advisor

V Opco LLC; Newton (MA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) match

Paid time off

Clothing discount

Gym reimbursement

Mental health support

Parental leave

Disability insurance

Transit benefits

Job summary

V Opco LLC in Newton, MA is seeking a Sales Supervisor who leads with selling and elevates every client interaction in a luxury environment. You will set the tone for the store by demonstrating high standards, product knowledge, and proactive clienteling.

The role rewards top performers who exceed sales goals and grow a strong client book. You will collaborate with the team on visual standards, POS operations, and store procedures while delivering Vince's distinctive luxury experience.

Qualifications

• 2+ years experience in retail sales, preferably in a luxury environment.
• Proven ability to meet or exceed sales goals
• Team player who thrives in a collaborative environment
• Strong verbal and written communication skills allowing for effective communication with your customers
• Comfortable with POS systems, CRM tools, and Microsoft Office
• Able to climb ladders and stairs; bend, reach, lift, move, and carry boxes weighing up to 35 pounds while merchandising and maintaining the sales floor
• Flexible work schedule; must be open to work weekends, evenings, events, and holidays

Responsibilities

• Consistently achieves and exceeds personal sales goals, KPIs, and clienteling expectations
• Building a deep understanding of our fabrics, fits, construction, and design intent and use it as a selling tool to inspire confident purchasing decisions
• Cultivate and grow a robust client book through proactive outreach (SMS, email, personalized follow-up, and referrals) to generate repeat business and deepen client loyalty
• Speak confidently about the Vince aesthetic. Turning standardstyling conversations into meaningful, brand-focused interactions that drive sales
• Convert walk-in traffic into loyal clients through elevated engagement, strategic wardrobing, and a genuine consultative selling approach
• Model best-in-class selling and clienteling behaviors on the floor to inspire and elevate the rest of the team
• Support store operation as needed including POS, merchandising, inventory, and visual standards to maintain an environment that reflects the Vince luxury experience
• Uphold all company policies, including loss prevention and operational procedures
• Support opening and closing store procedure

Skills

Retail sales

Luxury retail

Clienteling

Communication

Relationship building

Closing sales

Tools

POS systems

CRM tools

Microsoft Office

Job description

V Opco LLC in Newton, MA is seeking a Sales Supervisor who leads with selling and elevates every client interaction in a luxury environment. You will set the tone for the store by demonstrating high standards, product knowledge, and proactive clienteling.

The role rewards top performers who exceed sales goals and grow a strong client book. You will collaborate with the team on visual standards, POS operations, and store procedures while delivering Vince's distinctive luxury experience.