Luxury Client Advisor & Sales Leader

Vince; Newton (MA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Healthcare options

401(k) match

Generous paid time off

Clothing allowance

Annual gym reimbursement

Mental health support

Parental leave

Disability insurance

Transit and parking benefits

Product discounts

Job summary

Vince is seeking a highly motivated Sales Supervisor in Newton, MA to lead selling efforts and elevate every client interaction. The role focuses on achieving sales goals, building a strong client book, and promoting the Vince brand through consultative selling.

You will mentor on-floor selling, support store operations, and uphold loss prevention policies while delivering a premium luxury experience to every shopper.

Qualifications

• 2+ years experience in retail sales, preferably in a luxury environment.
• Proven ability to meet or exceed sales goals.
• Strong verbal and written communication skills.
• Comfortable with POS systems, CRM tools, and Microsoft Office.
• Able to climb ladders and stairs; lift up to 35 pounds while merchandising.
• Flexible work schedule; weekends, evenings, events, and holidays.

Responsibilities

• Consistently achieves and exceeds personal sales goals, KPIs, and clienteling expectations.
• Builds knowledge of fabrics, fits, construction, and design intent to inspire confidence in purchases.
• Grows a robust client book through proactive outreach to generate repeat business and deepen loyalty.
• Speaks confidently about the Vince aesthetic to drive brand-focused interactions.
• Converts walk-in traffic into loyal clients through elevated engagement and consultative selling.
• Models best-in-class selling and clienteling on the floor to inspire the team.
• Supports store operations including POS, merchandising, inventory, and visual standards.
• Upholds all company policies including loss prevention and operations procedures.
• Supports opening and closing store procedures.

Skills

Retail sales

Luxury retail

Clienteling / relationship building

Strong communication

Tools

POS systems

CRM tools

Microsoft Office

Job description

Vince is seeking a highly motivated Sales Supervisor in Newton, MA to lead selling efforts and elevate every client interaction. The role focuses on achieving sales goals, building a strong client book, and promoting the Vince brand through consultative selling.

You will mentor on-floor selling, support store operations, and uphold loss prevention policies while delivering a premium luxury experience to every shopper.