Luxury Sales Supervisor - Clienteling & VIP Service

Vince; Newton (MA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Healthcare options

401(k) with employer match

Paid time off

Clothing allowance

Gym reimbursement

Mental health support

Parental leave

Disability insurance

Transit benefits

Discounts

Job summary

Vince is seeking a highly motivated Sales Supervisor in Newton, MA who leads with selling and elevates every client interaction to reflect the Vince luxury experience.

You are a top performer who exceeds sales goals, owns your client book, and mentors the team on brand-focused selling. The role offers an $18-22/hr base plus sales incentives and active benefits, with a strong emphasis on luxury service standards.

Qualifications

• 2+ years experience in retail sales, preferably in a luxury environment.
• Proven ability to meet or exceed sales goals.
• Team player who thrives in a collaborative environment.
• Strong verbal and written communication skills with customers.
• Comfortable with POS systems, CRM tools, and Microsoft Office.
• Able to climb ladders and stairs; lift up to 35 pounds during merchandising.
• Flexible schedule; open to weekends, evenings, events, and holidays.

Responsibilities

• Consistently exceeds personal sales goals, KPIs, and clienteling expectations.
• Develop deep product knowledge to inspire confident purchasing decisions.
• Grow a robust client book through proactive outreach to generate repeat business.
• Speak confidently about Vince aesthetics and drive brand-focused interactions.
• Convert walk-in traffic into loyal clients with elevated engagement.
• Model best-in-class selling and clienteling on the sales floor.
• Support store operations including POS, merchandising, and inventory.

Skills

Sales skills

Clienteling

Communication

Relationship building

Team player

Self-motivated

Luxury branding

Tools

POS systems

CRM tools

Microsoft Office

Job description

Vince is seeking a highly motivated Sales Supervisor in Newton, MA who leads with selling and elevates every client interaction to reflect the Vince luxury experience.

You are a top performer who exceeds sales goals, owns your client book, and mentors the team on brand-focused selling. The role offers an $18-22/hr base plus sales incentives and active benefits, with a strong emphasis on luxury service standards.