Luxury Retail Sales Lead - Clienteling & VIP Service

Vince Llc; Florida; On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

401(k) with employer match

Clothing allowance & merchandise Disoc

Generous PTO

Gym reimbursement

Health, dental, vision

Life and disability insurance

Job summary

Vince in Sunrise, FL is seeking a results-driven Sales Supervisor to lead with selling and elevate every client interaction. You will drive luxury clienteling, manage a robust client book, and embody Vince service standards on the floor.

Responsibilities include achieving sales goals, understanding fabrics and design, and supporting store operations. Requires 2+ years in luxury retail and flexibility for weekends/evenings.

Qualifications

• 2+ years experience in retail sales, preferably in a luxury environment.
• Proven ability to meet or exceed sales goals
• Team player who thrives in a collaborative environment
• Strong verbal and written communication skills for customer interactions
• Comfortable with POS systems, CRM tools, and Microsoft Office
• Able to climb ladders and lift up to 35 pounds while merchandising and maintaining the sales floor
• Flexible work schedule; able to work weekends, evenings, events, and holidays

Responsibilities

• Consistently achieves and exceeds personal sales goals, KPIs, and clienteling expectations
• Builds a deep understanding of fabrics, fits, construction, and design intent to inspire purchases
• Cultivates and grows a robust client book through proactive outreach to generate repeat business
• Speaks confidently about the Vince aesthetic and luxury service standards
• Converts walk-in traffic into loyal clients through elevated engagement and consultative selling
• Models best-in-class selling and clienteling on the floor for the team
• Supports store operations including POS, merchandising, inventory, and visual standards
• Upholds all company policies including loss prevention and procedures

Skills

Retail sales

Clienteling

CRM tools

POS systems

Microsoft Office

Tools

POS systems

CRM software

Job description

Vince in Sunrise, FL is seeking a results-driven Sales Supervisor to lead with selling and elevate every client interaction. You will drive luxury clienteling, manage a robust client book, and embody Vince service standards on the floor.

Responsibilities include achieving sales goals, understanding fabrics and design, and supporting store operations. Requires 2+ years in luxury retail and flexibility for weekends/evenings.