Luxury Retail Sales & Guest Experience (Flexible Schedule)

Tapestry, Inc.; Somerville (MA); On-site; USD 2,066,000 - 2,893,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Support Associate in Somerville, MA to help deliver an exceptional guest experience on the sales floor and at the cash wrap. You will assist customers, process transactions, and ensure merchandise flows smoothly from receipt to sale.

The role requires at least 1 year in retail, knowledge of fashion trends, and comfortable with POS systems. Strong English skills, teamwork, and flexibility for a dynamic schedule are essential.

Qualifications

• 1+ year of retail experience, preferably luxury.
• Knowledge of fashion trends and market competition.
• Experience with POS systems and cash handling.

Responsibilities

• Welcome clients with warmth and professionalism.
• Operate POS accurately and maintain cash wrap.
• Receive, process, and organize shipments; maintain stockroom.
• Support sales floor activities and merchandising updates.
• Maintain housekeeping and loss prevention standards.
• Assist with customer requests and partner with team.

Skills

Retail experience

Cash handling

Customer service

English proficiency

Tools

Cash register systems

iPad / Mobile POS

Walkie talkie

Price/product release sheets

Job description

Coach is seeking a Sales Support Associate in Somerville, MA to help deliver an exceptional guest experience on the sales floor and at the cash wrap. You will assist customers, process transactions, and ensure merchandise flows smoothly from receipt to sale.

The role requires at least 1 year in retail, knowledge of fashion trends, and comfortable with POS systems. Strong English skills, teamwork, and flexibility for a dynamic schedule are essential.