Luxury Retail Sales & Stock Support (Flexible Schedule)

Tapestry, Inc.; Millbury (MA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(K)

Paid leave for paternity/maternity

Commuter benefits

Tuition assistance

Job summary

Coach in Massachusetts is seeking a Sales Support Associate to join our luxury retail team. You will welcome clients, provide personalized service, operate the POS accurately, and maintain a well-organized stockroom.

You will also assist with merchandising and stock replenishment while upholding loss prevention standards. The role requires strong English communication, attention to detail, and the ability to multitask in a fast-paced environment.

Qualifications

• 1+ years of retail experience, preferably luxury retail
• Knowledge of fashion trends and market competition
• Experience with cash registers, basic computer skills, iPad/laptop use, and standalone devices like walkie talkies

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador; support social media engagement.
• Operate POS accurately; maintain cash wrap and stockroom organization.
• Suggest add-on products and promote gift cards; capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies.
• Manage stock levels; replenish sales floor; perform visual merchandising updates.
• Support sales floor activities; respond to customer requests confidently; collaborate with team.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Customer service

Cash handling

POS systems

Tech literacy

English proficiency

Attention to detail

Multitasking

Tools

iPad

Mobile POS

Walkie talkie

Job description

Coach in Massachusetts is seeking a Sales Support Associate to join our luxury retail team. You will welcome clients, provide personalized service, operate the POS accurately, and maintain a well-organized stockroom.

You will also assist with merchandising and stock replenishment while upholding loss prevention standards. The role requires strong English communication, attention to detail, and the ability to multitask in a fast-paced environment.