Luxury Retail Sales Associate – Personal Styling

Tapestry (Coach/Kate Spade); Frisco (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Coach is seeking a Sales Associate to deliver an elevated, personalized shopping experience and meet individual and store sales goals. You will support daily store operations and participate in omni‑channel selling.

This role requires strong English skills, prior luxury retail experience, and comfort with live video shopping and data capture. Flexibility to work nights, weekends, and peak seasons is essential.

Qualifications

• 1+ years of sales experience (luxury retail preferred).
• Experience with POS operation, basic computer proficiency (iPad/laptop), walkie‑talkie use, ability to read price/release sheets.
• Strong English proficiency.
• Luxury retail background, social media savvy, experience with live‑stream shopping or video demos, clienteling and data acquisition skills.

Responsibilities

• Represent Coach as a brand ambassador, adhering to style and service standards.
• Build lasting client relationships through personalized styling and fashion advice.
• Drive sales through cross‑selling, upselling, and tailored recommendations.
• Utilize mobile POS and clienteling tools to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed KPIs.
• Source new customers, maintain relationships, and follow up to close sales.

Skills

Customer focus

Social media savvy

Live-stream shopping

Clienteling

Data acquisition

English proficiency

Luxury retail experience

Fast-paced environment

Tools

POS operation

iPad

Mobile POS

Walkie-Talkie

Laptop

Price/release sheets

Job description

Coach is seeking a Sales Associate to deliver an elevated, personalized shopping experience and meet individual and store sales goals. You will support daily store operations and participate in omni‑channel selling.

This role requires strong English skills, prior luxury retail experience, and comfort with live video shopping and data capture. Flexibility to work nights, weekends, and peak seasons is essential.