Luxury Retail Sales Associate - Flexible Schedule

kate spade new york

Lubbock (TX)

On-site

USD 21,000 - 27,000

Full time

4 days ago
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Benefits offered by this job

Medical insurance
Dental insurance
Vision insurance
401K
Paid parental leave
Commuter benefits
Disability insurance
Tuition assistance

Job summary

Coach is a global fashion house known for luxury retail experience. The Sales Associate serves as the front-line ambassador, delivering elevated, personalized service, meeting personal and store goals, and supporting daily store operations.

The role blends luxury retail, omni-channel selling, and teamwork to drive brand loyalty and revenue. Responsibilities include brand representation, clienteling, cross-selling, and using POS and social channels for data-driven sales.

Qualifications

  • 1+ years of sales experience in luxury retail.
  • Experience with POS operation and basic computer proficiency (iPad/laptop).
  • Strong English proficiency.
  • Luxury retail background and familiarity with social media live demos (preferred).

Responsibilities

  • Represent Coach as a brand ambassador and uphold the Coach Guide to Style and Service standards.
  • Build lasting client relationships through styling, product expertise and personalized service.
  • Drive sales through cross-selling, upselling, and tailored recommendations.
  • Utilize mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases.
  • Develop and execute personal sales plans and meet KPIs.
  • Source new customers, maintain relationships, and follow up to close sales.
  • Maintain energy on the sales floor and support daily store operations.

Skills

Sales experience
English proficiency
POS experience
Live video shopping
Customer service

Tools

POS system

Job description

Coach is a global fashion house known for luxury retail experience. The Sales Associate serves as the front-line ambassador, delivering elevated, personalized service, meeting personal and store goals, and supporting daily store operations.

The role blends luxury retail, omni-channel selling, and teamwork to drive brand loyalty and revenue. Responsibilities include brand representation, clienteling, cross-selling, and using POS and social channels for data-driven sales.

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