Luxury Retail Sales Associate — Flexible Schedule

tapestry; Plaza (ID); On-site; USD 21,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(K)

Paid paternity and maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is hiring a Sales Associate to serve as the brand ambassador on the front line, delivering an elevated, personalized shopping experience while meeting personal and store sales goals. You will support daily store operations, blend luxury retail service with omni‑channel selling, and collaborate with the team to drive brand loyalty and revenue.

The role requires at least 1+ year of luxury retail sales experience, strong English proficiency, and comfort with POS systems, live-stream or video

Qualifications

• 1+ years of sales experience (luxury retail preferred); knowledge of fashion trends and competitors.
• Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS), walkie-talkie use, ability to read price/release sheets.
• Strong English proficiency.
• Luxury retail background, social media savvy, experience with live-stream shopping or video demos, clienteling and data acquisition skills. (Preferred)
• Ability to work in a fast-paced environment.
• Strong English language proficiency. (for EU)

Responsibilities

• Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.
• Build lasting client relationships through personalized styling, product expertise, and fashion advice.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed individual and team KPIs.
• Source new customers, maintain relationships, and follow up to close sales.
• Maintain high energy on the floor, manage multiple customers, and adapt selling techniques to business needs.
• Complete daily operational tasks (cash wrap, inventory processing, replenishment, visual merchandising) while maintaining service standards.
• Keep sales floor and stockroom clean, organized, and stocked; follow retail policies, POS, and asset protection procedures.
• Process transactions efficiently (purchases, returns, exchanges, online pickups).
• Support inventory cycles: receive shipments, stock shelves, and manage product movement.
• Assist teammates in functional areas as required.
• Foster a collaborative, trust-based environment; encourage team performance.
• Participate in brand initiatives, training programs, and inclusion activities.

Skills

Sales experience

English proficiency

Clienteling

Social media

Video demos

Tools

POS system

Mobile POS

Job description

Coach is hiring a Sales Associate to serve as the brand ambassador on the front line, delivering an elevated, personalized shopping experience while meeting personal and store sales goals. You will support daily store operations, blend luxury retail service with omni‑channel selling, and collaborate with the team to drive brand loyalty and revenue.

The role requires at least 1+ year of luxury retail sales experience, strong English proficiency, and comfort with POS systems, live-stream or video